Why Dateiload?

Dateiload is an internet service provider dedicated to providing secure and anonymous services for its customers. We are firmly committed to the belief that all users are entitled to release only information they wish to be public. We host millions of websites.

 

WE make the Difference!


Dateiload Acceptable Use Policy

Introduction

This document sets forth the principles, guidelines and requirements of the Acceptable Use Policy of Dateiload. (“Company”) governing the use by the Customer (“Customer”) of the Company’s services and products (“Services and Products”). The Purpose of the Dateiload Acceptable Use Policy, hereinafter referred to as the AUP, is to comply with all federal, state, and local laws coupled with protecting the network security, network availability, physical security, Customer privacy, and other factors affecting the services provided by Dateiload. Dateiload reserves the right to impose reasonable rules and regulations regarding the use of its services provided to all Customers and such rules and regulations are subject to change. Such rules and regulations are located on the Internet at http://Dateiload.com/policies/aup.html. The AUP is not an all-inclusive or exhaustive list and Volume Drive reserves the right to modify the AUPs at any time as needed, effective upon either the posting of the modified AUPs to http://Dateiload.com/policies/aup.html or notification to the Customer via email. Any violation of the AUPs may result in the suspension or termination of your account or such other action as Dateiload deems appropriate. No credits will be issued for any interruption in service resulting from policy violations.*

 

VIOLATION OF ANY SECTION OF THE AUP IS STRICTLY PROHIBITED AND MAY RESULT IN THE IMMEDIATE TERMINATION OR SUSPENSION OF THE SERVICES YOU RECEIVE FROM Dateiload.

 

Any questions or comments regarding the AUP should be directed to [email protected]
Compliance with LawCustomer shall not post, transmit, re-transmit or store material on or through any of Company’s Services or Products which, in the sole judgment of the Company (i) is in violation of any local, state, federal or non-United States law or regulation, (ii) threatening, obscene, indecent, defamatory or that otherwise could adversely affect any individual, group or entity (collectively, “Persons”) or (iii) violates the rights of any person, including rights protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations including, but not limited to, the installation or distribution of “pirated” or other software products that are not appropriately licensed for use by Customer. Customer shall be responsible for determining what laws or regulations are applicable to its use of the Services and Products.


Customer Security Obligation

 

Each Customer must use reasonable care in keeping software they run on the Dateiload's servers up-to-date and patched with the latest security updates. Failure to use reasonable care to protect your account may result in a security compromise by outside sources. A compromised server creating network interference will result in immediate Customer notification and will be disconnected from the network immediately so as to not directly affect other Customers. No service credits will be issued for outages resulting from disconnection due to breached server security.* The Customer is solely responsible for any breaches of security under Customer control affecting servers. If a Customer intentionally creates a security breach, the cost to resolve any damage to Customer’s server or other servers will be charged directly to the Customer. * The labor used to resolve such damage is categorized as Emergency Security Breach Recovery and is currently charged at $350 USD per hour.

 

System and Network Security

Violations of system or network security are strictly prohibited, and may result in criminal and civil liability. Dateiload investigates all incidents involving such violations and will cooperate with law enforcement if criminal violation is suspected.

 

Examples of system or network security violations include, without limitation, the following:

Dateiload’ servers and networks are carefully maintained to provide optimum performance for certain types of usage; namely, serving content on the Internet. Customers are expected to operate their accounts in such a manner as to maintain system and network performance and stability. Dateiload’ monitors its servers and networks carefully, and failure to comply with the following restrictions could result in the termination of service and fees assessed against your account:

1. Excessive Processor Utilization - (***This only applies to shared hosting and not dedicated servers***) Processes utilizing a significant percentage of a server’s processor will, at Dateiload discretion, be terminated, (including but not limited to Lifetime* members). Dateiload will make every attempt to notify Customer of this process termination and the underlying reason. Dateiload utilizes several automated tools to discover and “re-nice” these processes, and in some instances the process may be terminated automatically without warning. It is Customer’s responsibility to ensure their processes use a minimum of server resources.

 

2. Excessive Network Utilization While Customers are allocated a certain amount of bandwidth per month, Dateiload generally prefers not to cap Customers’ bandwidth. To this end, Customers using an excessive amount of bandwidth in a short period of time will, at Dateiload discretion, will have their site and/or account otherwise rendered unusable until the Customer is able to rectify their usage. This will apply to all Customers, (Including but not limited to Lifetime Members.)*

 

3. Scheduled Processes (***This only applies to shared hosting and not dedicated servers***), including (but not limited to) “cron jobs” and “at jobs”, can significantly drain server and network resources due to overuse. Customers are restricted from running any processor- or network-intensive scheduled process more than once per day. Processes which do not excessively use (at Dateiload discretion)* processor or network resources may be run more often, but no more than once every hour.

 

4. Process Monitoring(***This only applies to shared hosting and not dedicated servers***) Using any script or program that continually monitors running processes, internal or external sites or applications, or e-mail accounts that execute at an interval of less than one hour is strictly prohibited.

 

5. Long-running Processes(***This only applies to shared hosting and not dedicated servers***) Dateiload strictly prohibits the execution of long-running processes (more than 5 minutes of CPU time) unless specifically authorized in advance by Dateiload.*

 

6. Terminal/Shell Access As a service to Customers, to make managing their account easier, Dateiload makes available server access via SSH (i.e.: shell accounts). Customers are prohibited from using this method of account access to attempt to access other Customers’ or Dateiload accounts or information. In addition, to prevent excessive resource consumption, Customers are restricted to the use of two terminals at once and must disconnect them when not in use ( Dateiload currently allows up to 35 minutes of “idle” time before automatic disconnection.) Dateiload may, at any time, remove access to this service to any customer for abuse, excessive utilization, any activity deemed harmful or adverse to Dateiload or its Customers, or to improve system and network security.

 

7. Spam/UCE Processing As a service to Customers, Dateiload makes available a centralized spam-processing cluster to reduce the amount of incoming spam or Unsolicited Commercial E-mail (UCE). Customers have access to tools that can further refine the spam/UCE processing Dateiload already does, but this refinement comes at the cost of increased resource utilization. Any spam/UCE processing that excessively utilizes server or network resources will be stopped. Please see our spam policy

 

8. Server Processes Dateiload allows some customers,( with authorization,)* to run certain server processes (that listen on specific network ports) on its servers . Customer is responsible for ensuring that these processes do not consume an inordinate amount of server or network resources. When permission is granted to run such processes, Customer is limited to only ONE such process. The privilege to run such processes may be revoked at any time.

 

9. Database Access(***This only applies to shared hosting and not dedicated servers***) Database resources, are closely monitored by Dateiload. Access to databases is restricted to within individual servers. Access is only allowed for testing purposes, (approved by Dateiload), and must not be used for general database access from outside of Dateiload’ network.

 

10. Number of Allowed Databases(***This only applies to shared hosting and not dedicated servers***) Customers are restricted to using only the number of databases included within their hosting plan. Any databases found that exceed this number will be deleted by Dateiload and Dateiload is not responsible for data loss due to databases deleted for this reason.

 

11. Resolution of Problems All problems found by Dateiload that are within the Customer’s control and that result in excessive server or network utilization are the responsibility of the Customer to fix. Dateiload may, from time to time, assist Customer in researching and repairing the problem; this is done as a courtesy and does not imply that Dateiload has taken responsibility for fixing this or any other problem(s). Dateiload may, at its discretion, remove access to the services impacted until the Customer resolves the problem.

 

12. Process Limits(***This only applies to shared hosting and not dedicated servers***) Dateiload currently limits Customers’ processes to the following resource restrictions:

- CPU time: 20 minutes
- Resident memory:48 megabytes
- Virtual memory: 80 megabytes
- Open files: 240
- Running processes: 20

Dateiload reserves the right to remove access to any service or feature that it feels is being abused, even if through negligence or ignorance, by the Customer. This applies to all “Lifetime Members” as well.


Internet Etiquette

Each Customer is expected to execute reasonable Internet etiquette. The Customer will comply with the rules appropriate to any network to which Dateiload may provide access. The Customer should not post, transmit, or permit Internet access to information the Customer desires to keep confidential. The Customer is not permitted to post any material that is illegal, libelous, and tortuous, indecently depicts children or is likely to result in retaliation against Dateiload by offended users. Dateiload reserves the right to refuse or terminate service at any time for violation of this section.

This includes Members, advertising services or sites via IRC or USENET in clear violation of the policies of the IRC channel or USENET group.

 

Child Pornography

Dateiload will cooperate fully with any criminal investigation into a Customer’s violation of the Child Protection Act of 1984 concerning child pornography

According to the Child Protection Act, child pornography includes photographs, films, video or any other type of visual presentation that shows a person who is or is depicted as, or appears as being under the age of eighteen years and is engaged in, appears as, or is depicted as engaged in explicit sexual activity, or any written material or visual representation that advocates or counsels sexual activity with a person under the age of eighteen years.

 

Mailing Lists

Dateiload mass mailing rules also apply to mailing lists, list servs, or mailing services you may contract with. The policy is stated as follows: An acceptable mailing list will be focused at a targeted audience that has voluntarily signed up for your e-mail information or that has made their e-mail address available for distribution of information from you. The list must also allow for automatic removal by all end Customers with non-distribution in the future. No deviations from this policy will be allowed.

 

If your actions have caused Dateiload mail servers or Dateiload IP address ranges to be placed on blackhole lists and other mail filtering software systems used by companies on the internet, you will be assessed a $500 charge to your account and $350 per hour for administrative charges incurred to remove and protect mail servers and IP ranges.

Violation of the above terms will result in one or all of the following: - (*** processor limits do not apply to dedicated accounts***)

 

- A warning via email.
- Removal of DNS for the advertised / originating site.
- Temporary shutdown of the server or a block on outgoing mail.
- IP address routing to null.
- Running processes: 20

Repeat violation of the above terms will result in the following actions:

 

- Immediate disconnection of service with no re-connection.
- $500 fee assessed to your account for each violation.
- This applies to all “Lifetime Members” as well.

Copyright Infringement

Dateiload services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or other intellectual property rights. Utilizing or distributing unauthorized copies of software constitutes a violation of federal and state law. If you copy, distribute or install the software in ways that the license does not allow, you are violating federal copyright law.


IP Allocation

Customers shall NOT use IP addresses that were not assigned to them by Dateiload. Any account utilizing IP addresses outside of those assigned to it will be suspended from network access until such time as the IP addresses overlap can be corrected. Use of an unauthorized IP address will result in a charge of $50 per IP. Use of an unauthorized IP address creating a third party Customer outage will result in a $500 charge and termination of service until the IP allocation is resolved.

 

Suspension and Cancellation

Dateiload reserves the right to suspend service to any Customer, (including Lifetime Members), located on our servers for violation of the AUP. Dateiload will notify the Customer and attempt to resolve the problem in a method resulting in the least amount of service interference as reasonably possible. However, Dateiload reserves the right to decide what is defined as “reasonable.” For single or for continued and repeated violations of the AUP or, at Dateiload's discretion, to prevent a violation of the AUP, Dateiload reserves the right to:

1. Limit Customer access to services or implement service and resource usage restrictions.

2. Require the Customer to upgrade to a higher service plan, at Dateiload discretion.

 

Dateiload shall be the sole determining party concerning which of the above actions shall be taken, and will reserve the right to reverse or revise ( its) decision at any time. Continued violations of the AUP resulting in cancellation of services will also result in a fee in the amount of US $500 and contract acceleration for all amounts outstanding under the contract term.

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